Abu Dhabi: Home of the biggest indoor amusement park…

Frequently asked questions

We are Abu Dhabi Medical Tourism team and we are here to help you.

Visa and document related questions

From the most talked about museums, to the awe-inspiring landmarks that fill you with faith and inspiration.

What is the local time in Abu Dhabi?

The UAE is four hours ahead of UTC (Co-ordinated Universal Time - formerly known as GMT) and there is no daylight saving.

What is the weather like in Abu Dhabi?

Abu Dhabi has a sub-tropical, arid climate. Sunny blue skies and high temperatures can be expected most of the year. Rainfall is sporadic, falling mainly in winter (November to March) and averaging 12 cms per year in most of the emirate. Rain is more common in the 'Oasis City' of Al Ain, the emirate's second largest city, due to its proximity to the Hajar mountains. Temperatures range from a low of around 13C (50F) on a winter's night, to a high of around 42C (118F) on a summer's day. The cooler months, November to April, are the most pleasant time to visit, when temperatures are around 24C (75F) during the day and 13C (56F) at night.

What is the electricity supply standard in Abu Dhabi?

Abu Dhabi’s electricity supply is 220/240 volts at 50 Hz. Square three-pin sockets are standard. It is advisable to bring a plug adapter with you, though most hotels can supply adapters for other kinds of plug and they can be bought locally.

What is the weekend in Abu Dhabi?

Weekend in Abu Dhabi is Friday and Saturday, and the first day back to work (for most companies) is Sunday. There are, however, certain offices that remain open on Saturday too.

Does Abu Dhabi have special needs facilities?

Most of Abu Dhabi's malls, five-star hotels, and heritage attractions have wheelchair facilities, with the required ramps and necessities. Abu Dhabi International Airport is also well-equipped for physically challenged travellers. There is a special check-in gate with direct access from the car park, as well as dedicated lifts, and a meet and assist service.

What to wear when visiting Abu Dhabi?

Lightweight summer clothing is suitable for most of the year, but something slightly warmer may be needed in winter months. Although the attitude towards dress is fairly liberal throughout the Emirates, a healthy amount of respect for local customs does not go amiss, especially when shopping or sightseeing. Malls, health clubs and resort facilities are generally more accepting of what's fashionable, but when visiting government offices it is best to cover your shoulders and legs. It is especially recommended that you dress more conservatively during Ramadan.

What is the local currency of the UAE?

The local currency is the UAE dirham (AED or Dhs.) which is divided into 100 fils and is pegged against the US $ (US$ 1: AED 3.6725).

Can I use my debit and credit cards in Abu Dhabi?

Most shops, hotels and restaurants in Abu Dhabi accept major credit and debit cards (Visa, MasterCard, American Express, etc.). It is prudent to confirm acceptance of credit card or debit card payments with staff especially if there is no visible signage indicating acceptance of credit card payment at the store premises or the till/counter.

What is the best ways to get around in Abu Dhabi?

Getting around Abu Dhabi is easy and taxis are reasonably priced and plentiful and can be flagged down at the roadside or booked by phone through the TransAD hotline 600 535353. Street taxis are easily recognised. They are either silver with a yellow roof sign (newer taxis) or white and gold with a green roof sign (older taxis). Both old and new taxis are metered, yet many of the old taxis may negotiate the fare in advance. A tip is not expected but always welcome. If you want to explore the emirate, your travel agency can organise tours that include transportation to and from the places you would like to visit. Renting a car is also an option for those wanting to travel a lot. To hire any vehicle you will need a passport copy, credit card and a valid driving licence from your home country, or a valid international driving licence. Otherwise, the bus network that plies the emirate is very efficient. In the capital, modern air-conditioned buses operate round-the-clock. The service is easy to use, with passengers hopping in and out of any bus by placing a one dirham coin in the collection box next to the driver. There are also buses travelling to Al Ain and other parts of the emirate, which can be taken from Abu Dhabi’s Central Bus Station on Murour Road.

What do I need to do to rent a car in Abu Dhabi?

You will find all major car rental companies in Abu Dhabi, plus a few extra, and it's worth remembering that larger, more reputable firms generally have more reliable vehicles and a greater capacity to help in an emergency (an important factor when handling the trying times following an accident). All rentals are inclusive of registration, maintenance, replacement, 24-hour assistance and insurance (comprehensive insurance with personal accident cover is advisable). For short term rental, many companies offer daily rates - there are booths at the airport and most of the major hotels, and there are numerous shops dotted throughout the city. It's worth ringing around for rates, although usually the most competitive rates can be found online. To hire any vehicle you will need a passport copy, credit card and a valid driving licence from your home country, or a valid international driving licence.

What should I do in an emergency?

The emergency phone number for Abu Dhabi Police is 999. Whether you need police assistance, an ambulance or for any other emergency situation, this is the number to call. Calls to this number are free of charge. For other enquiries, Abu Dhabi Police operates a dedicated Tourism Police section which will advise and guide you on a range of matters. You can contact them on +971 2 699 9999.

Is Abu Dhabi safe?

Abu Dhabi has been named the Middle East’s safest city in the 2011 Mercer Quality of Living Index, and in 2017 it has been named the safest city in the world with the lowest crime rate, according to the Numebo Crime Index Rate. Abu Dhabi's virtually crime free environment and well organised emergency services will bring you peace of mind and a relaxing stay.

Abu Dhabi questions

Abu Dhabi has been named the Middle East's safest city in the 2011 Mercer Quality of Living Index, and in 2017 it has been named the safest city in the world with the lowest crime rate.

Do I need medical insurance cover when I travel to Abu Dhabi?

As per UAE federal law and Abu Dhabi Government law, all visitors to the UAE must have medical insurance cover. Other non-emergency treatments must be covered by a cash payment or insurance card for covered individuals.

Are pharmacies easily accessible in Abu Dhabi?

The Abu Dhabi Government portal provides an updated list of 24-hours opened pharmacies and medical services, including hospitals, clinics, and medical centres in Abu Dhabi. If you don’t have internet access you can call the toll free number 800 555 (+971 2 666 4442).

Is English widely spoken in Abu Dhabi?

Although Arabic is the official language in the UAE, English is widely spoken. Most business transactions in Abu Dhabi are conducted in English.